Privacy Policy

What we collect depends on the app and the features you use, and not every app collects every category below. If an app is listed in the App Store or Google Play, its listing summarizes the data that app handles.

Information you give us

• Account details, such as your name and email address.
• Content you create or submit in an app.
• Messages you send us when you ask for support.

Information collected automatically

• Device and app details, such as device type, operating system, and app version.
• Usage information, such as the features you use and when.
• Crash reports and performance diagnostics.
• If you use this website, standard log data such as your IP address and browser type.

Information from other services

• Basic profile details, if you sign in with a service such as Apple or Google.
• Purchase and subscription status from our payment processor, Stripe, or from the app store if you bought through one. They handle your payment details, and we don't receive your full payment card number.

• To provide, maintain, and improve our apps.
• To create and manage your account.
• To process purchases and subscriptions.
• To respond to you and provide support.
• To find and fix bugs, and to understand how our apps are used.
• To keep our apps secure and prevent fraud or abuse.
• To meet our legal obligations.

We don't sell your personal information, and we don't share it for targeted advertising. We share it only in these situations:

• With service providers that help us run our apps, such as payment processing, hosting, analytics, and crash reporting providers, who may use it only to provide those services to us. Stripe processes payments under its own privacy policy.
• When required by law, or when needed to protect the rights, safety, or property of our users, ourselves, or others.
• As part of a merger, acquisition, or sale of assets, in which case this policy continues to apply to your information.
• When you ask us to, or otherwise with your consent.

We keep personal information for as long as your account is active or as needed to provide our apps. After that we delete or anonymize it, except where we need to keep it longer to meet legal obligations, resolve disputes, or enforce our agreements.

Depending on where you live, including California and the European Economic Area, you may have the right to:

• Access the personal information we hold about you.
• Correct information that is inaccurate.
• Delete your information.
• Receive a copy of your information in a portable format.
• Object to or restrict certain processing, or withdraw consent.
• Complain to your local data protection authority.

To make a request, including asking us to delete your account, email support@number11software.com. We won't treat you differently for exercising these rights. You can also control device permissions such as notifications in your device settings.

We use reasonable technical and organizational measures to protect your information. No system is completely secure, so we can't guarantee absolute security.

Our apps aren't directed to children under 13, and we don't knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

We are based in the United States and our service providers may operate elsewhere. Your information may be processed in countries whose data protection laws differ from those where you live.

We may update this policy from time to time. When we do, we will change the date at the top of this page, and we will give additional notice of material changes where appropriate.

Questions about this policy or your information can be sent to support@number11software.com.